We want you to be delighted with your purchase, but in case something doesn't quite suit you, we accept returns and exchanges within seven days of receipt. All items must be in the original condition as shipped from our studio. The customer is responsible for shipping charges, including delivery confirmation and insurance. Please get in touch with us before returning any merchandise. Safely return your item for return shipping in the packaging it arrived in or the equivalent. Insure and track the package. If an item is not received, we won't be able to make the exchange or refund.
Refunds
Once your item has been received, we will contact you to let you know it has arrived and will refund the original form of payment or send a piece you have selected for exchange. Refunds are processed in 1 to 2 days. Please remember that it can take some time for your bank or credit card company to process and post the refund.
Damages and issues
Please inspect your order upon arrival and contact us immediately if the item is defective or damaged or if you received the wrong item so we can evaluate the issue and make it right.
Warranty & Repairs
We stand behind our work. If you notice a problem upon receiving your jewelry, be sure to get in touch with us immediately. Our workmanship and quality are essential to us. If something occurs to your jewelry related to the workmanship, please get in touch with us immediately so we can take care of it. Jewelry requires care and maintenance; please read our FAQ section or contact us to help you take care of your jewelry.
We want you to be delighted with your purchase, but incase something doesn't quite suit you, we accept returns and exchanges within seven days of receipt. All items must be in the original condition as shipped from our studio. The customer is responsible for shipping charges, including delivery confirmation and insurance. Please contact us before returning any merchandise. Safely return your item for return shipping, in the packaging it arrived in or the equivalent. Insure and track the package. If an item is not recieved we won't be able to make the exchange or refund.
